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95 Entries
Judy B. 
04/18/13

Please let us know if there is a particular item you are interested in. James Avery gold charms

Comments:
Thank you so much for the retired "Love Is". This was one on my list as it reminds me of my Mom and Dad. She used to always cut those little cartoons out of the paper and put them on the fridge. I will be looking for more soon.  Thanks for working with me! Special Thanks to Mandy!  :-)


Mark Meter 
01/23/13

Comments:
I had one of the best experiences in the city.... at this store. Mr. Charles, Michael and the entire staff was happy, friendly and extremely helpful. They helped me make very wise decisions regarding my investments and purchases. These guys are one of the best kept secrets in Austin. You need to go and check out this store and the staff. A true gem!


Samuel Oakley 
01/21/13

Comments:
After my research of a jewelry appraisal and a company that is more conducive for me, I found and I do appreciate this business, "Heirloom Jewelry and Coins".  Mr. C. Hart and staff at this prestigious business made me feel very welcome and at ease and made my time spent there memorable.  I advise and highly recommend anyone seeking a real and sincere need for high quality jewelry and a service staff that treats you more as a friend and family than a mere shopper/investor.  

I do appreciate the real and sincere service and care extended to me in my earnest pursuit of a service by a business of this magnitude.  Thanks Mr. Hart and staff.  You do have my sincerest business and support.


jerry parker 
01/19/13

Please let us know if there is a particular item you are interested in. investments

Comments:
I have been looking for a shop I liked with staff that I actually wanted to do business with and who truly wanted my business as well. I found it, and I will be going back again and again. I'm recommending Charles and his team to anyone I can. They were attentive, patient, and exactly what I was looking for. I'll say without reservation that if you are buying or selling your investment grade metals, stop by and talk to them before you actually make a decision. You will be glad you did.


mr. m 
12/30/12

Comments:
Charles and his associates are great folks with whom to do business. I brought a disorganized mess of tangled chains, miscellaneous jewelry pieces and old silver coins into the shop to see what price they might fetch. Charles, David and Michael worked meticulously to separate and evaluate all the items, all the while generously offering an education about the process and the market. I had an offer on the lot from another recommended buyer, and Charles offered me and 6%-100% more on individual pieces, and 38% higher price overall for the lot. These folks are the model of integrity and professionalism and I give them my unqualified recommendation.


Elizabeth Stewart 
12/16/12

Comments:
I love this store! The staff is so nice, and they really know their coins. If you are looking for bullion or that missing key-date coin, this is the place to go!


Brian 
12/13/12

Please let us know if there is a particular item you are interested in. Investing in gold and silver

Comments:
I originally meet the owner of this store at the antique mall in Austin, he has now expanded and has a wonderful shop close to his original location.  I have worked both with him personally and his employees and they know all there is to know and take time to explain things to you and make sure that when you leave you feel like you got a good deal.  If you are in the market for investing in gold and silver or want to buy or sell jewelry I highly recommend this place.


Ryan Sansbury 
12/06/12

Please let us know if there is a particular item you are interested in. silver rounds

Comments:
I've always had great service here. Go here for your jewelry, silver and bullion needs! Very nice people. Thank you!!


Ryan Stetson 
12/05/12

Comments:
Had work done on my 4th watch today. Very Fair and Professional. 

RS


Allan 
12/04/12

Comments:
I've been in twice to get work done on my watch, once for a battery and once for a pin for the watch band.  They were quick and didn't charge for labor either time or for the pin (which I assume was used). I was pleased both times. During my brief wait each time I looked around at some of the jewelry and coins and liked the inventory I saw, though I know little about jewelry or coin prices. My wife had used the watch service previously at the antique mall and had been pleased.


Miranda 
12/04/12

Please let us know if there is a particular item you are interested in. James Avery charms

Comments:
I have made several purchase of used James Avery jewelry form Heirloom Jewelry and Coin.  The customer service has been wonderful.  The staff is very helpful and pleasant.  I have found the jewelry to be priced lower than anywhere else in town.  What I have been most impressed with is the quality - all the pieces have been used but the conditions of the jewelry looks brand new. 


Reed 
12/03/12

Please let us know if there is a particular item you are interested in. Silver

Comments:
When I walked into Charles' store this past Saturday I knew I was dealing with professionals based on the atmosphere and layout of the business.  Mike was extremely helpful and Charles was very instructional on the type of coins I was purchasing.  If you're looking for a group of people that know the lost art of customer service in today's world then Heirloom Jewelry is your place.


Lela 
12/01/12

Please let us know if there is a particular item you are interested in. James Avery Jewelry

Comments:
Good place to find James Avey jewelry and antique jewelry.

Have a little bit of everything.


Scott 
11/30/12

Comments:

I sold some scrap Gold and Silver to Charles today and they were very professional and gave me a very fair price.


Sara 
11/30/12

Please let us know if there is a particular item you are interested in. Silver Jewelry

Comments:

Heirloom Jewelry was so very fair in the amount of $$ they gave us for our products.  It was a pleasure to come into their shop for this visit.  I would never be afraid to trade anything with them again


Brenda Hernandez 
11/29/12

Comments:
I have been doing business with Charles for several years now. He is THE most honest jeweler in the Austin and surrounding area. Charles is a patient person who will shoot straight with you concerning your purchases and/or selling your possessions. This shop carries some of the most exquisite antique & contemporary jewelry in town. Don't miss stopping by this shop! You won't be disappointed.


Robert Buntyn 
11/29/12

Comments:
Thanks to Charles for the very best offer on the 1878 CC Morgan Silver Dollar.  I know that I receive the best prices, buying or selling, and am always treated fairly and with courtesy at Heirloom Jewelry and Coins.


D 
11/08/12

Comments:
I took my wedding band in for a simple solder repair and when I got it back it was not only repaired but cleaned, buffed and polished! It looks fantastic! We also took some gold jewelry in because I just didn't wear the pieces anymore and I was pleasantly surprised at how much I received for my gold! Thanks Heirloom for the great service!! ~D


Brenda Duge 
11/07/12

Comments:
I have been visiting the folks at Heirloom for many years and for many reasons. They're always kind and ready to help with my jewelery and coin needs! Love the shop, love the people, and love the STUFF!!


Jacob 
11/02/12

Comments:

Had the chance to work with Charles at the store and he is very knowledgeable in this line of work.  Knows his stuff and is very fair.

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